At Turning Point, we want accessing care to be as simple as possible. The good news is that our services are covered by all major insurance providers. However, coverage can look different for each person depending on their individual insurance policy.
While our clinic is fully recognized, your plan must specifically include counselling or psychotherapy in order for the sessions to be reimbursed. To give you extra confidence, Turning Point is also a pre-approved practice with SunLife and BlueCross, which means our services are widely accepted.
We always recommend that clients check with their insurance provider to confirm the details of their coverage before booking.
In Newfoundland, direct billing for counselling and psychotherapy is unfortunately not available through any Psychotherapist practice. This is due to an administrative issue between the Province and the insurers themselves—our team is fully licensed at the national level, which is the highest standard currently available in the province.
The challenge lies in how insurers and the provincial system interact. Insurance companies require provincial licensing in order to enable direct billing. Since Newfoundland does not yet have a provincial regulatory body for counsellors or psychotherapists, insurers only allow reimbursement billing.
This means that you pay for your session at the time of service, then submit your receipt to your insurer for reimbursement according to your coverage. We’ll ensure you have everything you need to make this process as smooth as possible.
No. In Newfoundland, direct billing for counselling and psychotherapy is unfortunately not available through any Psychotherapist practice. This is due to an administrative issue between the Province and the insurers themselves—our team is fully licensed at the national level, which is the highest standard currently available in the province.
The challenge lies in how insurers and the provincial system interact. Insurance companies require provincial licensing in order to enable direct billing. Since Newfoundland does not yet have a provincial regulatory body for counsellors or psychotherapists, insurers only allow reimbursement billing.
This means that you pay for your session at the time of service, then submit your receipt to your insurer for reimbursement according to your coverage. We’ll ensure you have everything you need to make this process as smooth as possible.
There is no regulatory body for the provision of Counselling or Psychotherapy in Newfoundland. As insurers require a provincial license for direct billing, this means that any practice offering direct billing has a license from a neighbouring profession which is able to provide some degree of either counselling or psychotherapy. These professions include Nurses, Social Workers, Psychologists, Guidance Counsellors, and others. However, neither Psychotherapists themselves nor Mental Health Counsellors have a provincial regulatory body to satisfy the needs of insurers. Please note, we are still covered by insurers--we just cannot offer direct billing.
Individual therapy sessions are typically 50 minutes long, while group therapy sessions may be longer. The length of each session may vary depending on the needs of the client. Extensions to the traditional 50 minute session blocks are available for purchase. To secure such an extension, please mention this to your therapist as soon as possible.
At Turning Point, our practitioners are trained in all traditional counselling and psychotherapy approaches. The specific techniques used in your sessions are guided by the expertise of your practitioner and tailored to your unique needs.
We value the research and learning many clients bring with them and welcome open conversations about approaches you may be interested in. Together, we’ll build a collaborative treatment plan that aligns with your goals.
That said, our practitioners use their professional judgment to ensure that any techniques applied are appropriate and effective for your circumstances. If a particular approach is not recommended in your situation, we will explain why and work with you to find the best alternatives.
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